Frequently Asked Questions
Check out the FAQs to get the answers to all the things we get asked about most!
General issues
A Visa on Arrival is available at the airport at no charge for travel up to 30 days. However if you are staying in Indonesia for longer than 30 days (up to 60 days) , you need to purchase a Visa on Arrival(US $35) & then extend that visa at Immigration.
Your mobile will work in certain areas. Not all islands are fitted with the satellites; hence not all areas have mobile coverage. Alternatively grab an Indonesia Sim card at the airport in Jakarta. For charging purposes We have 220-240 volt AC power with both Australian and Asian connections, bring your own adapters.
You will be well catered for, however please mention any dietary requirements to us prior to arrival.
We supply 6 beers/person/day. We do not supply spirits, wine or cigarettes. We advise that you should purchase these in your travel to us. The duty free section in the airports along the way, will be a cheap option for you if you so choose to bring spirits or wine. Please note that in Padang airport they are very strict about quantity, so do stick to the rules. Cigarettes can also be obtained in the airport duty free, but they are also cheap and easily found in Padang prior to departure.
Go directly to your flight counter and inform them. Keep a copy of your lost baggage documentation. Let the driver know so he can call us. We will try and trace the boards, and have the lost articles delivered as soon as possible.
If, as in the past, a passenger doesn’t see his boards for a day or two, we organize the boards or luggage to be delivered to the Barrenjoey ASAP. Generally speaking between us and the other passengers your one or two days without your boards or luggage will not be too traumatic.
We have a FULL Medical Kit on board should you forget or need anything. The Captain has completed a current First-Aid course and is versed in most problems that may arise. If the situation calls for an immediate evacuation, this will be coordinated with your insurance company via the satellite phone. Depending on response time, you might be shuttled back to port via the Bynda Laut if weather permits. Again, take out travel insurance or we can’t take you on board.
We have a comprehensive medical kit on board. We recommend bringing a smaller, personal first aid kit containing the essentials.
Life on the boat
We steam overnight and try to arrive at the first break at dawn, weather permitting.
You are handed a cold drink, told to take your shoes off, and check the boat out. You are also given a rundown on the ‘Boat Rules’ and we discuss our overall plan for the trip.
We have a group discussion on the first surf factoring in weather conditions, swell size, location of other boats, goofy footers and natural footers. It is a majority decision, but the Captain has final say with regards to the safety and wellbeing of the vessel, crew, and passengers.
We combine our 20 years’ operating experience in the area to bring you the best surf on offer. We use Buoyweather and Windguru subscriptions to be updated with current surf forecasts. We move the vessels as conditions dictate. We talk to other Captains. We surf ourselves.
Most of the name spots have local kids, camps, or other boats on them during peak season. We try and keep the vibe friendly and can sometimes bargain 2 hour sessions with other operators.
Yes. This can be discussed when you contact us.
Surf Check
Life on The Barrenjoey
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