Booking Terms & Conditions
Holiday Contract
Your contract is with www.barrenjoeysurfcharters.co.uk. Registered address: 37 Saunton rd, Braunton, Devon, UK.
The person signing the booking form must read and accept these Booking Conditions. In the case of a group booking the group leader must have the authority to sign on behalf of everyone in the group. The lead name will be responsible for the full cost of the holiday including insurance premiums, cancellations and amendment charges. No booking contract exists between www.barrenjoeysurfcharters.co.uk and the customer until a deposit has been received. We reserve the right to refuse bookings at our absolute discretion without explanation. Please inform us immediately if there are any discrepancies in the costs or details of your booking.
Prices & Deposit
All prices are in AUD unless otherwise stated. Upon making your booking the price of your holiday will not normally be subject to change. However we reserve the right to increase or decrease prices due to variations in service charges, insurance/security levels or exchange rates. Once a booking has been made discounts cannot be applied retrospectively. A deposit is required at the time of booking. Once confirmation has been dispatched the deposit is non refundable. This deposit request is holding your reservation for a maximum of 72 hours. If you intend to pay your deposit outside of the allocated time frame please let us know, otherwise we cannot guarantee your reservation. The final balance is due 60 days before departure. If the final payment has not been received by this date we reserve the right to cancel your booking. Should the booking be made within 60 days of the departure date, the full amount is payable immediately.
Guest Cancellation
If you are obliged to cancel your booking you should email info@barronjoeysurfcharters.co.uk immediately. The following charges and timescales will apply:
- For any bookings cancelled prior to the 60-day departure time, 25% of holiday cost (deposit) will be detained
- For any bookings cancelled within 60-days prior to travel 100% of holiday cost will be detained.
Cancellation by www.barrenjoeysurfcharters.co.uk
We reserve the right in any circumstance to cancel your holiday. However, in no case will we cancel your holiday less than 8 weeks before the scheduled departure except for reasons of ‘Force Majeure’ which include war, political unrest, strikes, acts of God, epidemics, natural and technical disaster, closure of ports and aircraft or unless the customer defaults in the payment of the balance of the holiday price as specified above. In circumstances where we are unable to provide the holiday you have booked, we will return to you all monies paid, or offer you an alternative charter of a similar standard.
Alterations to your charter by www.barrenjoeysurfcharters.co.uk
It is unlikely that we will have to make any changes to your holiday, but occasionally small changes may be made, which we reserve the right to do at any time. Most of these changes are minor and we will advise you at the earliest possible date. Our contract with you is deemed to be made at the offices of www.barrenjoeycharters.co.uk. All our conditions are subject to British Law.
Holiday Termination & Indemnity
While staying, clients are expected to behave in an appropriate and acceptable manner and are expected to accept responsibility for the conduct of themselves and their party. Should their behaviour threaten the condition of the accommodation or vehicles or seriously impair the enjoyment of other guests, www.barrenjoeysurfcharters.co.uk reserves the right to refuse to further accommodate the guilty party and contractual obligations will be terminated. The guilty party will also be liable for the cost of any damage caused.
Insurance
It is your responsibility to obtain adequate travel insurance before your trip. Everyone booking a holiday with www.barrenjoeysurfcharters.co.uk must have full travel insurance and provide documents prior to departure. www.barronjoeysurfcharters.co.uk accepts no responsibility for loss, theft, damage or injury to persons or property during their stay. Please refer to the Foreign Office website for advice on what your insurance should cover.
General
www.barrenjoeysurfcharters.co.uk start and finish where stated on your invoice or booking confirmation. We are not responsible for your travel to or from this point or for any expenses, including travel accommodation, subsistence and loss of earnings, caused by delayed return to your departure point, howsoever caused.
Equipment
Your equipment is your responsibility. www.barrenjoeysurfcharters.co.uk accept no liability for the loss, theft or damage of your equipment or possessions during your stay.
Please contact us if you have any questions about our Booking Terms & Conditions
